To be part of the facilities and reception team and conduct their daily duties as well as supporting Fixed Income team. This job is part time, 24 hours a week across 4 days
KEY RESPONSIBILITIES
Ensure the highest standard of customer service is always upheld.
Acting ‘front of house’, welcoming clients and visitors, following the guest procedure including following health and safety process.
Answer internal and external calls, screen and direct / forward calls.
Follow new joiner and offboarding procedure
Issue security passes for staff.
Ensuring the office is presentable at all timesfilling and running dishwasher
Order stock from suppliers online and replenish stock in kitchen.
Purchase special stationery orders for members of staff that requests them.
Booking taxis for internal and external use.
Daily post and couriers.
General administration duties.
Assisting with company events
General maintenance of all copiers, i.e. ordering toners and organising engineers.
Daily replenishment of paper and consumables in all printers across the floor.
H&S and maintenance walk round, checking for issues and escalating where necessary.
First point of call for all meeting room AV/ IT equipment issues
Fixed Income Team: Book travel for the team
Fixed Income: Complete Expenses reports
SKILLS, KNOWLEDGE, EXPERIENCE
General administrative skills and experience.
Competent with Microsoft Office including Outlook and Teams.
Ability to offer First-Class customer service experience.
Ability to build and manage strong relationships with all levels within the organisation.
